Your privacy is important to us. This document explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).
1. Data Collected
We collect the following personal data to ensure a secure and personalized user experience: Identification Data: Name, address, email, and phone contact.
- Dados de Pagamento: Informações necessárias para processar encomendas, como dados de cartões de crédito ou outros métodos de pagamento (nunca armazenados diretamente por nós, apenas processados por terceiros confiáveis).
- Browsing Data: Information about your interaction with our website, including cookies, IP address, device type, and browsing history.
- Other Data: Additional information provided by you (e.g., through forms or contact with customer support).
2. Purpose of Data Processing
Your personal data is processed for the following purposes:
- Order Management: To process purchases and ensure the delivery of the products/services purchased.
- Communications: To send information related to your purchase, service updates, or important notifications.
- Marketing (with Consent): Sending promotions, newsletters, or information about new products and services.
- Improvement of User Experience: To personalize your experience on the website and optimize navigation.
3. Legal Basis for Data Processing
- Contract Execution: When the data is required to complete the purchase and delivery of products/services.
- Consent: For marketing purposes or the use of optional cookies, your consent will be requeste
- Legal Obligation: To comply with legal obligations, such as issuing invoices.
4. Data Sharing
Your data may be shared only with:
- Payment Processors: e.g., PayPal, Stripe.
- Shipping Services: e.g., CTT, DHL…
- Technology Partners: Companies that manage website hosting or analytical tools (e.g., Google Analytics).
Note: We ensure that all partners comply with GDPR requirements and use the data securely.
5. User Rights
Under the GDPR, the user has the following rights regarding their data:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request the correction of incorrect or incomplete data.
- Right to Erasure: You can request that your data be deleted, unless there are legal obligations that prevent us from doing so.
- Right to Data Portability: You can request that your data be transferred to another entity.
- Right to Object: You can object to the processing of your data for specific purposes, such as marketing.
- Direito à Limitação do Tratamento: Pode solicitar a limitação do tratamento dos seus dados em certas condições.
To exercise any of these rights, send a request to geral@foxi.pt
6. Data Retention Period
Personal data will be kept for as long as necessary to fulfill the purposes for which it was collected:
- Order data: retained for 10 years, in accordance with tax obligations.
- Marketing data: retained until consent is revoked.
7. Data Security
We implement appropriate technical and organisational measures to protect your data from:
- Unauthorized access.
- Alteration, loss, or accidental destruction.
These measures include encryption, firewalls, and restricted access to information.
8. Cookies and Similar Technologies
Para mais detalhes sobre a utilização de cookies, consulte a nossa Cookies Policy.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or the processing of your data, you can contact us at:
E-mail: geral@foxi.pt
Phone: +351926479316
Address: Rua Hermano Neves 18 Piso 3 E7 1600-477 Lisboa
