Terms and Conditions

Welcome to Foxi.pt. By using this website and making purchases, you agree to the following Terms and Conditions.

1. Company Information

Company Name: Foxi, Unipessoal Lda
Address: Rua Hermano Neves, 18, Floor 3, and 7, 1600-477, Lisbon
Tax Identification Number (NIF): 513362908
Commercial Registration Number: PT 513362908
Contact: João Nunes
Email: joao.nunes@foxi.pt

2. Definitions

  • “Customer refers to the user who makes purchases through this website.”
  • “Product refers to any item available for purchase on the website.”
  • “Services include all the features and content provided by Foxi.pt.”


3. Scope and Purpose

These Terms and Conditions govern the use of this website, the conditions for purchasing the products available, and the relationship between Foxi.pt and its customers.

4. Purchase Conditions

a) Prices::

All prices displayed include VAT at the current legal rate in Portugal.

b) Payment Methods::

Payments can be made through

  • Multibanco, PayPal, MBWay, transferência bancária, cartão de crédito. Todas as transações são processadas de forma segura pelo nosso parceiro IFTHENPAY.


c) Order Processing:
:

After payment confirmation, the customer will receive an email with order confirmation. If there is any error in the order, the customer must contact us via geral@foxi.pt

d) Shipping and Delivery::

Os produtos serão enviados no prazo de 8 dias úteis. Custos de envio: A definir no ato de compra. Os envíos são processados pelo nosso distribuidor GLS.

e) Product Availability::

All products are subject to stock availability. If any product is out of stock. the customer will be informed as soon as possible.

5. Refund and Return Policy:

Customers can return products within [ 14 business days] after delivery, provided they are in the same condition as when received.

6. Warranty:

All products sold by Foxi are covered by a warranty of [e.g., 2 years], in accordance with Portuguese legislation. If you find any defects in the product, please contact us for more information about repair or replacement.

7. Privacy and Data Protection:

The personal data provided by customers will be processed in accordance with our Privacy Policy. The collected data includes:

  • Name
  • Email
  • Address
  • Payment Methods
  • Phone
 

Purpose of use:

  • Order Processing:
  • Sending marketing


8. Customer Obligations:

The customer agrees to: Provide correct and complete information during the purchase process. Not use the website for fraudulent or illegal purposes.

9. Limitações de Responsabilidade:

The Foxi will not be responsible for:

  • Delays in delivery due to circumstances beyond its control.
  • Indirect or incidental damages caused by the use of this website, or the products purchased.


10. Intellectual Property:

All intellectual property rights related to this website, including images, texts, and logos, are owned by Foxi or third parties licensed to them. Reproduction or unauthorized use of any content is prohibited.

11. Applicable Law:

These Terms and Conditions are governed by Portuguese law. Any dispute will be resolved in the courts of Lisbon.

12. Changes to the Terms and Conditions

Foxi reserves the right to change these Terms and Conditions at any time. Changes will be published on the website and will take effect on the date of publication.

13. Contact for Support: For questions, complaints, or more information, Contact us.

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